Office 365 - Outlook 365 sign in window disappears unable to login


Had an issue today in outlook where the sign-in window to add the credentials kept on disappearing, little bit annoying for the user as no emails were coming through.

Tracked it down to a registry change, once this was added the login box popped up as normal.

Go to the registry editor (Win+R; regedit)
 
go to HKEY_CURRENT_USER -> Software -> Microsoft ->Office -> 16.0 ->Common -> Identity
 
Inside "Identity", create a new REG_DWORD value called "EnableADAL" and leave the value at 0
 
the login window is slightly different but it works :)
 

Buy me a beer :)
 

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